SCAM ALERT: Fraudsters Claiming To Be USPS Officials Seek Personal Info

The Postal Inspection Service wants you to be aware of fake emails and phone calls that are going around.

Patch file photo by Renee Schiavone.
Patch file photo by Renee Schiavone.
The following is a news release from the U.S. Postal Inspection Service: 

Recently, the Postal Inspection Service has received complaints from individuals nationwide related to fraudulent emails and phone calls. The caller is stating a package that was unable to be delivered. These emails and phone calls are attempting to gather personal identifying information.

The email, which claims to be from the U.S. Postal Service, includes a message related to an attempted or intercepted package delivery. The customer is told to click the link or open an attachment then print the label.

When opened, a malicious virus is installed on the computer. This virus could steal personal identifiers of the customer and compromise the customer’s information.

If a customer receives an email similar to the one described above, they should follow these steps:
  • Do not click on the link or open the attachment
  • Forward the email to spam@uspis.gov
  • Delete the email
Criminals are also contacting potential victims via the phone. When contacted, similar information is provided related to an attempted or intercepted package delivery. The caller attempts to obtain personal identifying information from the customer.

If a customer receives a phone call, they should follow these steps:
  • Do not provide any personal identifying information to the caller
  • Hang up 
  • Contact your local post office to verify the phone call
  • Contact the Postal Inspection Service at 877-876-2455
The Postal Inspection Service is actively investigating these fraudulent emails and phone calls.
Nick Williams May 21, 2014 at 09:19 PM
I live in Livermore and received three of these emails. If you receive one forward the email to: spam@uspis.gov which is the USPS fraud unit.
Big M May 21, 2014 at 09:26 PM
Received a phone call saying Ive been enetered in a drawing for 1million dollars and they just need to verify my info. They hung up when I asked a simple question...
Edward May 22, 2014 at 11:11 PM
How about the calls that say they are from Microsoft and your computer is sending out problems and they want to help you fix it. In the end they load on a trojan that takes all your personal information, bank accounts and passwords then locks up your computer untill you send them $479.00 but then, after paying, it is still locked up. If you ever get a call like that, hang up. Microsoft does not monitor computers. Only MSN accounts for spam and if you need updates on your windows opperating system ( that you can turn off and check for yourself). if you did get caught by this scam. just re-load your original Windows program and your computer will format the hard drive and clear your problm. it will also clear out any photos or personal forms so back those up first, if you can. PS they sound like they are from India when they call you.


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